![]() ![]() I've used this PS script in the past to force-remove Webroot. Even Sentinel has an uninstaller that works, even if it IS a pain to use.so I have to believe that something exists. I've found removal tools online that did not remove, and I've tried the uninstall command line switch as admin which also did not work. and may need to uninstall the product manually, possibly from Safe Mode on each workstation. I have had much better luck with deactivating in the console and then force-polling, but as you no longer have that available, you have limited options. Locate Webroot: Look for the Webroot program in the list of installed programs, select it, and click Uninstall. Webroot is designed to be difficult to uninstall to prevent malware from removing it. The values are stored in a subkey identified by the applications product code GUID. Choose Programs and Features: Find the Programs and Features option and click on it. The following installer properties give the values written under the registry key: HKEYLOCALMACHINE Software Microsoft Windows CurrentVersion Uninstall. We did that, and we did get API alerts to work, but nothing will remove through the API access either. Open the Control Panel: Click on the Start button and search for Control Panel. Double click the file to start the uninstallation process. Most of the times it is located in C:Programs files or C:Program files (x86) 2. Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2. Go to the installation folder of Webroot SecureAnywhere. (del C:ProgramDataWRDatadst. Please see this KB Article on the subject. Can run a batch command or command line as well. They would not offer a removal tool or other ideas other than activating the NINJA API with Webroot. No there is no removal tool but there is a set of instruction on how to try to remove WSA if removal is proving difficult. Has anyone been through this with Webroot? Speaking to webroot support, they seem to indicate that there is no way to get the software removed without gaining access to the portal. The ex-employee used their personal email as the address to manage the webroot instance so resetting password is not an option. The uncooperative admin is NOT an MSP, it's an EX EMPLOYEE. We are unable to remove Webroot because we don't have access to the web portal. ![]() Tip: If you have devices with the Webroot agent already installed and you did not install it, please contact Webroot Support for assistance with removal. It can be removed remotely using agent commands or directly from the device. We were able to re-password and secure everything EXCEPT for Webroot AV. There are a multiple ways you can uninstall the Webroot Business Endpoint Protection agent. ![]() I am taking over an account that had an uncooperative ex-admin. ![]()
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